sonsy game

sonsy game App support

Contact
+91 3034180153

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. When you click to send the OTP, wait for the allotted time before attempting another action. If you still don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try to log in with your active phone number. If the number has changed, please submit your updated Know Your Customer (KYC) details via email to customer support for assistance with account transfer. This will enable you to shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should give you access to the latest features and improvements.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to earnings from gaming activities, and cannot include bonus money. This means you can only cash out the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, which should include saving your Aadhaar card, UPI information, and bank details. This will help facilitate a seamless experience. Having all necessary information saved in the app is a prerequisite for further steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, there may be delays with payments, which can cause a wait of up to 24 hours. This variation in processing times can impact the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings you earn by playing games with the bonus funds. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.

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