sonsy game

sonsy game App support

Contact
+91 4764145119

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This single-step process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking on send, and if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer of your account to the updated information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any issues. After updating, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other gaming apps. You can only withdraw the money you've earned from gaming, not bonus amounts. No withdrawals are available for bonus funds collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience delays in payment processing, which can extend the wait time up to 24 hours. Overall, the app's efficiency is balanced by occasional delays in payment confirmation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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