sonsy game

sonsy game App support

Contact
+91 6172871444

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure option.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" button again. If the problem persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email, which will aid in transferring your account. This ensures a smooth account transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This should allow you to play the newly updated app without any further problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is relatively higher compared to other withdrawal limits in similar apps. Withdrawals are only possible for earnings from gaming activities, excluding bonus amounts. This distinction allows users to redeem their hard-earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may extend the wait time to up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus earnings themselves, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for further assistance.

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