sonsy game

sonsy game App support

Contact
+91 4693587248

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient method allows for easy and hassle-free login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive a weak or no signal, click "send OTP" again to try and establish a connection. If you don't receive the OTP after the designated time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your existing active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the latest updates. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw bonus funds, only the money you have earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI ID, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can vary, adding time to the overall completion process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earned in the gaming session is for gaming purposes only and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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