sonsy game

sonsy game App support

Contact
+91 4084591677

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Once you verify the OTP, you will be logged in without needing a password or email. This simplified login process allows for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, which should allow you to log in and play smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the earnings from gaming and do not include bonus amounts. You can only withdraw the money you've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step to continue with the process. Saving these details will help facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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