sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 3352479422
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click "send OTP" and wait for the verification code. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and reinstall the latest version. Once installed, you can log in and access the newly updated app with ease. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming funds, not from bonus amounts collected. You can only withdraw money earned from gaming activities, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in rare cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn for personal use. You can, however, withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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