sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 9531221948
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will authenticate your account and allow you to log in. You no longer need to use a password or email to access your account.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. If you still encounter issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to initiate the account transfer process. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should allow you to access the newly updated app easily.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the process to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, not for withdrawing cash. Any winnings accumulated while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processing correctly. If the issue persists, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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