sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 2981939623
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully authenticate and log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong by checking for a stable signal. If you don't receive the OTP after clicking "send", you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To regain access, first try logging in with the same active phone number. If the number has changed, please email your updated KYC details to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can access their earnings, but not the bonuses earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Filling out this information is a necessary step to continue using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal request, go to the settings and review your transaction history. If the issue persists, funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can contact the care centre for assistance.
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