sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 0699108489
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, allowing for a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a stable internet connection. Wait for a strong signal and click on send OTP again if necessary. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should allow you to play smoothly without any issues.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait time of up to 24 hours. This delay is a separate issue from the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn. This means you can access your winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
Our platform offers a variety of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are fast and hassle-free. We take pride in our exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues that may arise. Our team is committed to providing prompt and personalized support to ensure that our customers have a seamless and enjoyable experience. Whether you need help with a transaction, have a question about our services, or require assistance with a technical issue, we are always here to help.
We take pride in our secure and efficient transaction methods, providing a range of deposit and withdrawal options to cater to our customers' diverse needs. This includes credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. The security of our customers' personal and financial information is our top priority, and we utilize cutting-edge cryptographic technologies to ensure their data remains protected. Our commitment to security is evident in our robust infrastructure, which is designed to prevent unauthorized access and maintain the confidentiality of sensitive information. We employ advanced encryption algorithms and secure protocols to safeguard our customers' transactions, ensuring that their data is transmitted and stored securely. In addition to our technical measures, we also implement strict internal controls and policies to prevent fraud and ensure compliance with industry standards. Our team of experts continuously monitors and evaluates our security systems to identify potential vulnerabilities and implement necessary updates and improvements. As a result, our customers can trust that their information and transactions are in safe hands, and they can focus on the things that matter most to them. Our dedication to security and customer satisfaction is unwavering, and we strive to provide a seamless and secure experience for all our customers.