sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 7172838118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in seamlessly. No password or email is required for this easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once downloaded, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum amount of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus rewards. Any earned money can be withdrawn, but bonus amounts are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's a rare exception in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gameplay can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn by the user.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can reach out to their care centre for assistance.
One of our standout resources is our generous welcome bonus and ongoing promotions, designed to enhance your gaming experience and extend your entertainment. Our user-friendly interface makes it easy to navigate through various game categories, access customer support, and manage your account. With our intuitive design, you can quickly find the games that suit your taste, get help when you need it, and keep track of your progress and rewards.
Experience unparalleled customer service with our dedicated 24/7 support team, always ready to assist you with any questions or concerns. Our expert representatives are available around the clock, seven days a week, to provide personalized support and guidance. Whether you're looking for help with a specific issue or just need some general advice, we're here to listen and help you find a solution. At sonsy game, we understand the importance of exceptional customer care and are committed to delivering a seamless and satisfying experience for all our customers. Our support team is trained to be friendly, knowledgeable, and efficient, ensuring that your queries are addressed promptly and effectively. Whether you're a new or existing customer, you can rest assured that we're here to support you every step of the way. So why wait? Join sonsy game today and discover a world of exciting adventures and great victories just a click away!