sonsy game

sonsy game App support

Contact
+91 0201029677

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This secure and convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection to ensure a strong signal. Click on 'send OTP' and wait for the verification code to arrive, or if it doesn't come within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the active phone number associated with your account. If your phone number has changed, please email your correct KYC details to our customer support team to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly and enjoy the new features.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can't cash out bonus rewards but can access the funds you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete transactions within 30 minutes to 3 hours. However, some payments may be delayed, resulting in a wait time of up to 24 hours. This delay can occur occasionally, but it's not typical of the app's usual efficient performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is still pending, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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