sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 5417601143
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This convenient login method allows for easy access.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive a strong signal, click "send OTP" and wait for the code to arrive, giving it sufficient time. If you don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the login issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you can easily log in and start playing the newly updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus funds. This means users cannot withdraw bonus rewards, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours to complete. However, there may be occasional delays with payments, causing users to wait up to 24 hours. This delay can disrupt the otherwise streamlined experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn as per the standard withdrawal process. This allows you to play with the bonus money, but the winnings are yours to keep.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance.
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