sonsy game

sonsy game App support

Contact
+91 0842703646

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This simplified login process eliminates the need for a password or email verification. You can now easily access the app using just your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you're still unable to receive the OTP, click on send OTP again and wait. Alternatively, if you encounter an issue, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can only withdraw the money you have earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have saved your Aadhar card, UPI, and bank details within the app. Additionally, all required KYC (Know Your Customer) information must be completed and submitted. This will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except the player. It can be withdrawn as real money, but only after it's been earned by playing games with the bonus amount. This means you can convert the bonus earnings to real money and withdraw them.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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