sonsy game

sonsy game App support

Contact
+91 7010235865

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in, eliminating the need for a password or email login. You can easily access the app using this convenient method.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should ensure you have access to the latest features and functionality.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities and do not include bonus rewards. This means users can only withdraw the money they've earned through gaming, not bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details through the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for the app to function correctly. Failure to do so may prevent you from accessing or using the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an occasional exception to the app's typically efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if there's a problem with your withdrawal request. If you still encounter issues, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their customer care centre.

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