sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 8801831614
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to log in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, verify that your internet connection is stable and has a strong signal. If you still don't receive the OTP, try clicking the "send OTP" button again. If the problem persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and access the updated app smoothly. Once installed, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. However, only earnings from gaming can be withdrawn, not bonus amounts. Withdrawn funds are limited to your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, which includes saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure experience. Saving these details will facilitate further transactions and verify your identity.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially extending the time to up to 24 hours for processing. This delay can affect the overall completion time, despite the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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