sonsy game

sonsy game App support

Contact
+91 7875493117

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This streamlined process eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Once connected, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will enable the necessary changes to be made.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means users can't withdraw bonus money, only their genuine gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically reduce the process time to 30 minutes to 3 hours. However, occasional delays in payment processing may extend the wait time to up to 24 hours. This variation in processing time can affect the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Once you've earned money from playing games with the bonus, you can withdraw it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm your withdrawal request. If the money doesn't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance.

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