sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 2019312635
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to log in securely without needing a password or email. This simplified process provides easy and hassle-free access to the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click on send OTP and wait again. If the OTP doesn't arrive after the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If you've changed your number, please email your updated KYC (Know Your Customer) details to our customer support to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version from the store. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, excluding bonus amounts. This means you can't withdraw bonus rewards, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details within the app. This includes saving your Aadhar card, UPI information, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, some users may experience delayed payments, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their customer care centre for assistance.
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