sonsy game

sonsy game App support

Contact
+91 0023075386

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Once you've entered the OTP, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To send the OTP, first check that your internet connection is stable and strong. If you still have trouble receiving the OTP, try clicking "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues with your account access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once the new version is installed, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for money earned from gaming, not bonus amounts. You cannot withdraw bonus funds as they are separate from your earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have uploaded and saved all required KYC details, including your Aadhar card and bank information, within the app. This should also include linking your UPI account for a seamless experience. A complete and accurate submission will help facilitate the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay occurs occasionally, despite the app's otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request still fails, the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.

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