sonsy game

sonsy game App support

Contact
+91 0296644499

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your phone to complete the login process. This convenient method allows you to access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait, or try contacting the app's support system through live chat if the issue persists.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will assist in smoothly shifting your account to the new number.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device and then download the latest version. After updating, you should be able to log in and play without any issues. This will ensure you have the latest features and a smooth gaming experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus funds, only the money earned from gaming activities. Withdrawn funds are based on the earnings from gaming, excluding any bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This ensures a secure and seamless experience. All required information must be accurately uploaded to proceed further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, rest assured that the funds will be added to your wallet account within 24 hours. If there's still an issue, you can reach out to their care centre for assistance.

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