sonsy game

sonsy game App support

Contact
+91 1692634689

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This method provides a convenient login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If your number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This restriction applies to all users of the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all KYC (Know Your Customer) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing all necessary bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours, but in some cases, payment delays may occur. When this happens, users may need to wait up to 24 hours for their payments to be processed. This wait time may vary depending on the specific service and circumstances.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access the money won, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the request is still pending within 24 hours, the funds will be added to your wallet account. If the issue persists, you can contact their care centre for assistance.

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