sonsy game

sonsy game App support

Contact
+91 7240896868

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Enter the code to verify your identity, eliminating the need for a password or email login. This streamlined process allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send," you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should fix the issue and allow you to play the app smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earned gaming money, not bonus amounts collected. This means users can only cash out winnings from gaming activities, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for use in game, but you can withdraw any winnings earned from playing with the bonus. Any winnings can be withdrawn, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal is pending, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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