sonsy game

sonsy game App support

Contact
+91 0815321702

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for passwords or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you don't receive the OTP within the given time, try clicking on send OTP again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play without any issues.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts collected. This means users can access their earned rewards, but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must upload and save all your KYC details, including your Aadhar card, UPI information, and bank account details, within this app. This information is required to facilitate a smooth and secure experience. Please ensure that all necessary details are accurate and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick turnaround time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount, but not the bonus itself. The bonus earnings are for gaming purposes only and cannot be transferred or withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry - the funds should be added to your wallet account within 24 hours. If issues persist, you can contact the care centre for assistance.

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