sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 2876353665
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to secure your login, eliminating the need for a password or email credentials. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click the "send OTP" button and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help complete the necessary steps.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means you can access your earned rewards, but not the bonuses collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Failure to do so may prevent you from accessing or utilizing the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the generally quick processing time of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn. Any funds earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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