sonsy game

sonsy game App support

Contact
+91 0756926514

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still experience issues, try clicking the "send OTP" button and wait for the time limit to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your correct KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should give you access to the newly updated features of the app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus earnings accumulated from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process payments within 3 hours, with some taking as little as 30 minutes. However, in rare cases, payments may be delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used within the gaming platform and not withdrawn by others. It can be withdrawn after being earned by playing games with the bonus amount. Only the funds earned from these games can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to ensure the withdrawal request is not failing. If the issue persists, funds will be added to your wallet account within 24 hours. If the problem continues, you can seek assistance from their customer care centre.

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