sonsy game

sonsy game App support

Contact
+91 0108029512

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is available. If you don't receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the active mobile number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the login issue and complete the account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should resolve any problems you were experiencing and allow you to continue playing.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collected funds. This means you can only withdraw the money you've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and stored in this app. This includes saving your Aadhaar card, UPI information, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, with some tasks taking as little as 30 minutes. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This may extend the overall completion time for certain transactions.

Q4: Why is the bonus balance not being withdrawn?

You can use the bonus earnings only for gaming purposes, and not for withdrawals by others. The bonus winnings can be withdrawn, but the bonus itself cannot be withdrawn as a separate entity.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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