sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 3855501036
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection to ensure a strong signal is present. If you don't receive the OTP after clicking 'send', wait for the allocated time to pass before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date version. Once installed, you should be able to log in and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. You can only withdraw earnings from gaming, not bonus money. This means that any bonus rewards collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step for the application process. Ensuring accurate and complete information will facilitate a smooth experience moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for processing. This delay is a rare exception to the otherwise efficient services provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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