sonsy game

sonsy game App support

Contact
+91 1793094037

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login, allowing you to easily access the app.

Q2: What should I do if I am not getting OTP?

To start, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, wait for the time limit to expire before reaching out to the app's support system through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your number has changed, update your account by sending your KYC (Know Your Customer) details to customer support via email. This will enable a smooth transfer of your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access their earnings from gaming activities, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all KYC details within this app, which includes saving your Aadhar card, UPI, and bank details. This information is required for a seamless experience. Completing these details is a necessary step to continue with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable quick processing, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for settlement.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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