sonsy game

sonsy game App support

Contact
+91 1040660303

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper signal to come through. If you still don't receive the OTP, you can try clicking the "send OTP" button again. If the issue persists, you can reach out to the app's support system through live chat for further assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try to log in with your active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with the account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To fix the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading and storing your Aadhar card, linking your UPI, and saving all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a quick process time of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay may be caused by issues with the payment processing within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it's stuck, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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