sonsy game

sonsy game App support

Contact
+91 5464697350

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) received to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection to ensure a strong signal. If you're not receiving the OTP, wait for the allotted time to pass before trying to send it again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your valid KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help shift your account to the new registered number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. You cannot withdraw bonus payments collected separately.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit your KYC details through the app, which includes saving your Aadhar card, UPI, and all bank details. This ensures your account is verified and ready for use. Please fill in all the required information accurately to avoid any issues.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To verify the status of your withdrawal, go to the settings and check your transaction history. If your withdrawal is failed, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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