sonsy game
sonsy game
This app is available for your device
sonsy game
This app is available for your device
Contact
+91 3460837656
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To begin with, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after some time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the update is installed, you can log in and play the app without any problems. This should refresh the app and allow you to access it smoothly.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than the minimum withdrawal amounts offered by other apps. Withdrawals can only be made on earnings from gaming activities, not on bonus rewards. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, adding UPI, and saving your bank details. A complete and accurate profile is required for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the full duration can range from 30 minutes to 3 hours. However, payment delays may occur, requiring additional waiting time. In such cases, users may need to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, funds should be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.
sonsy game is committed to providing a safe and welcoming environment for its users. To ensure seamless transactions, we support a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. Our users can choose the method that best suits their needs, and our system is designed to be user-friendly and efficient. In addition to our secure and reliable transaction options, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you need help with depositing funds, withdrawing winnings, or resolving an issue, our team is always here to help. We understand the importance of timely and effective support, and we strive to respond promptly to all inquiries. Our commitment to safety and security extends beyond our transaction methods and customer support. We also employ the latest encryption technologies and secure servers to protect our users' personal and financial information. Our team of experts continuously monitors our system to ensure that it is secure and free from any potential vulnerabilities. At sonsy game, we believe that our users' experience and satisfaction are paramount. We are dedicated to providing a safe, welcoming, and enjoyable environment for all of our users, and we are committed to continuously improving our services to meet their evolving needs.
We recognize the significance of continuous transactions, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. With fast processing times and robust security measures in place, you can focus on fully immersing yourself in your gaming experience without worrying about the logistics. Additionally, our 24/7 customer support team is always available to assist with any questions or issues that may arise, ensuring that you have a seamless and enjoyable experience.