sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 9281029415
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first ensure a strong internet connection is available. Click on "send OTP" and wait for the code to be sent after a short time. If the OTP does not arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active registered number. If your number has changed, submit your KYC details to the customer support team via email to facilitate a smooth account transfer. This will enable them to update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can log in and start playing without any problems. This should ensure you have a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure onboarding process. Your prompt completion of these details is necessary for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, occasional payment delays can result in waiting times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within your gaming account and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means you can cash out the winnings but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is not showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their customer care centre for assistance.
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