sonsy game

sonsy game App support

Contact
+91 3618333139

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method bypasses the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, check your internet connection to ensure a strong signal. Wait for the proper signal to come, then click on "send OTP" and wait for the time limit to pass. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date functionality. After reinstalling, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only available for money earned from gaming, and bonus funds cannot be withdrawn. This means you can access your earned winnings, but bonus rewards have specific usage rules.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure you have uploaded and saved your KYC details, including your Aadhaar card, UPI information, and bank account details, in this app. This information is required to facilitate a smooth and secure experience. Saving these details will enable us to verify your identity and authenticate your transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay is an exception, but it may occur in certain cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money earned from playing games with the bonus, but not the bonus itself. This means the bonus amount remains locked within the gaming platform.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure the withdrawal request is being processed. If the funds are not visible within 24 hours, contact their care centre for assistance.

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