sonsy game

sonsy game App support

Contact
+91 4571640009

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to authenticate your account. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again. If you continue to encounter issues, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help complete the account migration process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've downloaded the latest version, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming earnings, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must submit all your KYC details through the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure the app can verify your identity and facilitate secure transactions. Please ensure all required information is accurately and completely entered.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, allowing it to take anywhere from 30 minutes to 3 hours to complete. However, payment processing can sometimes experience delays, resulting in a wait time of up to 24 hours. This delay primarily affects the payment aspect of the process, rather than the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings are restricted to gaming activities only.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to ensure your withdrawal request is being processed. If it's not showing, don't worry as the funds will be added to your wallet within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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