rummy ola

rummy ola App support

Contact
+91 6568081580

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once logged in, you won't need a password or email to access the app.

Q2: What should I do if I am not getting OTP?

To verify, first check your internet connection for a strong signal. Click on send OTP and wait, then if the OTP doesn't arrive, you can use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, please send your correct KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow a smooth login process. After updating, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawal is only possible for earnings from gaming, not for bonus amounts. This means you can cash out the money you've earned playing games, but not additional rewards given as bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth experience. By doing so, you will be able to access all available features and services within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This can extend the overall processing time beyond the initial estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games using the bonus amount. The bonus itself cannot be withdrawn, only the winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their care centre.

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