rummy ola

rummy ola App support

Contact
+91 7779427790

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you enter the OTP, you'll be successfully logged in without needing a password or email. This convenient method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time; if the OTP doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once you've updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. However, you can only withdraw earnings from gaming activities, not bonus amounts. This means the money you've received as a bonus cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A complete and accurate submission will facilitate a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can be as quick as 30 minutes. However, payment processing may experience delays, requiring users to wait up to 24 hours for confirmation. This delay in payments is an exception to the otherwise efficient service provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. This means the bonus itself cannot be withdrawn, but winnings from it can.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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