rummy ola

rummy ola App support

Contact
+91 1152251327

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. If you still face issues, click "send OTP" and wait for the allotted time. If you don't receive OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app's new features. This should allow you to play the app with ease.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can receive the rewards you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This requires saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, extending wait times to up to 24 hours. This delay is an exception to the overall efficient process.

Q4: Why is the bonus balance not being withdrawn?

You can use the funds earned from the bonus only in your gaming account and cannot withdraw it as cash. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you should see your withdrawal request pending. If it's not showing up within 24 hours, the money will be added to your wallet account automatically. If you still encounter a problem, you can contact their care centre for assistance.

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