rummy ola

rummy ola App support

Contact
+91 8440145173

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login, making the process simpler.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking "send OTP" again and wait for a few minutes. If the issue persists, you can reach out to the app's support team through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once updated, you can easily log in and start playing.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw money earned from gaming activities, not from bonus amounts. The withdrawn amount must be from actual winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in such cases. This delay is an exception to the app's overall efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. Withdrawals are possible for the money earned from playing games, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the money is not reflected within 24 hours, it will be added to your wallet account automatically. If you still encounter a problem, you can reach out to the care centre for assistance.

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