rummy ola

rummy ola App support

Contact
+91 1494604389

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient login method allows you to access the app easily and quickly.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the given time period to receive the verification code. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated Know Your Customer (KYC) details to the customer support team via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the new features. This should enable you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. Having all this information saved will facilitate your experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is not typical, but it can affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player who earned it. It's intended for in-game use, not for withdrawal. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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