rummy ola

rummy ola App support

Contact
+91 8520271443

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy ola:

Q1: How to log in after installing the rummy ola?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to be sent; if it doesn't arrive within a reasonable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems.

Most Asked Questions Related To Withdraw In The rummy ola:

Q1: What is the minimum withdrawal amount in the rummy ola?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. This means you cannot withdraw bonus funds, only the rewards earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI account, and storing your bank details securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus earnings themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to investigate the withdrawal request failure. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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