rummy go

rummy go App support

Contact
+91 1076163023

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to log in securely, replacing the need for a password or email login. This method provides a convenient and hassle-free login experience.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. After confirming a stable connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will aid in completing the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated features. Once you've installed the new version, you can start playing again.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawn funds can only be from earnings through gaming activities. Bonus rewards cannot be withdrawn, only money earned from gaming can be accessed.

Q2: Is it necessary to do KYC for withdrawal?

To complete the application process, you must upload and save your Aadhar card, UPI information, and all relevant bank details in this app. This includes all necessary Know Your Customer (KYC) details. Please ensure these details are accurately entered and submitted as part of the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, resulting in a processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is not related to the app's speed, but rather an external issue with payment processing.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. Conversely, any funds won from games played with the bonus can be withdrawn. This means you can use your bonus earnings to play more games, but not to withdraw cash.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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