rummy go

rummy go App support

Contact
+91 6704081235

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you won't need to remember passwords or use email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the designated time to pass before contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active number. If the number has changed, send your correct KYC details to the customer support via email to assist with account transfer. This will help update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app with ease. Once installed, you can start playing the newly updated version of the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, with bonuses excluded from withdrawal. This means you can't withdraw bonus amounts, only the cash you've won through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick processing time, typically ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may occur, in which case users may need to wait for up to 24 hours. This delay can add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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