rummy go

rummy go App support

Contact
+91 3318159685

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection and ensure you have a strong signal. If you still don't receive an OTP, click on "send OTP" again and wait; if it doesn't arrive, you can seek help through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate the account transfer. This will enable you to access your account smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonuses collected cannot be accessed. This means you can only withdraw the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and not for withdrawals by anyone else. You can withdraw the actual winnings from games played with the bonus, not the bonus amount itself. Any winnings from games played with the bonus can be withdrawn as regular funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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