rummy go

rummy go App support

Contact
+91 9833949182

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you for secure login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal and wait for it to settle. If you don't receive the OTP after the waiting period, you can try again by clicking send. If you're still having trouble, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number, and if it has changed, send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account. Your cooperation in providing the required information will expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other apps. Bonus earnings cannot be withdrawn, only the money earned from gaming activities. This allows users to withdraw the funds they've accumulated from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, all your Know Your Customer (KYC) details must be completed and submitted, including your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience. Saving your bank details within the app will also enable faster transactions and account management.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in those instances. This delay may cause some inconvenience, but it does not affect the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming cannot be withdrawn by anyone else, only the player who earned them. The money earned from playing games with the bonus amount can be withdrawn. This allows players to retain any winnings from the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and view your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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