rummy go

rummy go App support

Contact
+91 0700668730

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This makes the login process quick and convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the app's new features and functionality.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from earnings made through gaming, and not from bonus collections. This means you can't withdraw bonus money, only the actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that you have submitted all your KYC details in this app, including saving your Aadhar card, UPI details, and bank information. This will facilitate a seamless verification process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app offers fast and stable services, resulting in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can impact the overall processing time, extending it beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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