rummy go

rummy go App support

Contact
+91 5632025360

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method makes logging in easier and more efficient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, you can try clicking the send button again. If issues persist, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the newly updated app without any problems. Once updated, you can start playing as usual.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only for earnings from gaming activities, not bonus amounts. You can't withdraw bonus money, only the money you've earned playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC (Know Your Customer) details through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, extending the wait time to up to 24 hours. This delay applies specifically to the processing of payments.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only available for use within the gaming platform and cannot be withdrawn. Any earnings made from playing with the bonus can be withdrawn. This means the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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