rummy go

rummy go App support

Contact
+91 0399763399

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your number. This will securely log you in without requiring a password or email. You can now easily access the app using your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the app store. This should allow you to log in and play the newly updated app without any issues.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you cannot withdraw bonus money collected, only the earnings from gaming. Withdrawn amounts are limited to the money earned through gaming, not bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To use the app, you must complete and submit all required KYC details, including saving your Aadhaar card, UPI, and bank details. This information is necessary to verify and authenticate your identity within the app. Ensuring accurate and up-to-date information will facilitate a smooth user experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This may add an extra layer of uncertainty to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately from the bonus itself. The bonus earnings are exclusive to your gaming use, not transferable to others.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from their customer care centre.

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