rummy go

rummy go App support

Contact
+91 6098231561

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to your phone. This will securely authenticate you without requiring a password or email login. You can now easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send," try waiting longer or seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play without issues.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the winnings you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC details are completed and submitted in the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This will facilitate a smoother verification process. Completing these steps is mandatory for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be finalized.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while playing with the bonus amount can be withdrawn separately. This means the bonus itself remains non-withdrawable, but any winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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