rummy go

rummy go App support

Contact
+91 1505557396

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method makes logging in quick and easy.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your current active number. If it's changed, update your correct KYC details via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy the newly updated app with ease. This should fix any problems you were experiencing and allow you to continue playing as normal.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, any bonus rewards collected cannot be withdrawn, only the money earned from gaming activities. Withdrawals are limited to the earnings from gaming, excluding bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus money itself remains locked and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's unsuccessful, don't worry, as the money should be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.

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