rummy go

rummy go App support

Contact
+91 6862448387

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the One-Time Password (OTP) after clicking 'send OTP', you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any account issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings obtained through gaming activities, not from bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must upload and save your Aadhaar card, UPI details, and all relevant bank information in the app. This includes completing your Know Your Customer (KYC) details. All necessary information must be accurately entered to finalize the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, extending wait times to up to 24 hours in some cases. This delay is typically due to payment processing issues rather than the app's core functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you experience any further delays, contact their customer care centre for assistance.

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