rummy go

rummy go App support

Contact
+91 8179537972

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Verify the received OTP to complete the login process. This method eliminates the need for a password or email login, making it convenient and secure.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send", you can try again or seek assistance through the app's live chat support. If the issue persists, contact the app's support system for further help.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After re-downloading, you can easily log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means you can only withdraw the actual winnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must save your Aadhaar card, UPI, and all bank details within this app. This is part of the required KYC (Know Your Customer) details that need to be submitted.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can be delayed, potentially causing a wait of up to 24 hours. This delay can be frustrating, but is often a result of the app's high volume of transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and is non-withdrawable. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can take out the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.

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